This position is the only role within the Microsoft Supply Chain organization that manages customer relationships, acting as the face of the Microsoft Supply Chain to our largest and most strategic retail partners and acting as the voice of the customer back into the organization.
Drive optimal retail in-stock and inventory weeks of supply to maximize revenue opportunities, ensure on-shelf presence and mitigate returns exposure
Partner closely with Sales, acting as the main Supply Chain representative for an account(s),identifying and then driving Supply Chain account plans and joint value strategies
Programmatically oversee order-to-cash fulfillment and an account’s order book, ensuring that Microsoft is flawlessly managing customer order fulfillment expectations in a cost efficient manner
Ensure that customer-in and key Channel metrics are understood and actioned accordingly, including root cause investigation and leading the cross-team efforts necessary to drive improvement
3+ years retail inventory management experience with a national retail chain, or with a supplier providing products to national retail chains or equivalent experience
Supply chain experience, preferably in retail planning (demand/supply) or in an inventory management role
A proven track record for improving inventory productivity and revenue opportunities across all stages of the product lifecycle
Strong understanding of an end to end Supply Chain and the value / cost drivers that Supply Chain can drive
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