Vermeer Midwest Job Opening for Service Writer, Aurora, IL

An opening for the position of Service Writer, Aurora, IL is available at Vermeer Midwest,

the authorized dealer of Vermeer equipment in Illinois, Indiana, Michigan and eastern Missouri, and a recently-joined prestigious diversity company member of DiversityWorking.com.

Job Overview and Responsibilities (among others)

• A full-time/regular job
• Initiates services and repairs by ascertaining problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Job Qualifications: Essential functions include, among others:

• Assign jobs and work areas to Service Technicians according to their skills and knowledge, stay informed throughout the day of each technician’s progress.
• Schedule service calls for all Road Service Technicians according to their skill levels and the most economical practices for Vermeer.
• Proactively seek customer feedback, anticipate problems and respond promptly, constantly communicate with customers on the status of their machine.
• Review all repair work orders for accuracy and completeness concerning parts, materials and labor, approve the release of equipment for customer pick up.
• Submit/claim all warranty repairs and reconcile monies received from vendors.
• Required Experience, include among others:
• A High School diploma or equivalent.
• At least four (4) years of experience in vehicle/construction equipment or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.

For more details about this job and to apply for it, click on this link.